Shipping and Refund Policy
Welcome to Better You Meds! We understand that timely delivery and customer satisfaction are paramount when it comes to your health and wellness. Our shipping and Refund Policy is designed to provide you with a seamless, hassle-free experience. Here’s everything you need to know:
Shipping Policy
Fast and Reliable Deliver We are committed to getting your weight loss medications, including Semaglutide and Tirzepatide, to you as quickly and safely as possible.
Processing Time
Orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods and Times
Standard Shipping: Typically arrives within 3-5 business days.
Express Shipping: Typically arrives within 1-2 business days.
Shipping Fees
Standard Shipping: (Free on all orders).
Express Shipping: $19.99.
International Shipping
We currently ship to select international locations. Shipping times and fees vary by destination. Please contact us for more details.
Order Tracking
You will receive a tracking number via email once your order has been shipped. You can track your order in real-time through the shipping carrier’s website.
Refund Policy
Your Satisfaction, Our Priority
We stand by the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not, our refund policy is here to help.
Eligibility for Refunds
Unopened Products: Returns are accepted within 30 days of delivery for a full refund.
Opened Products: For safety reasons, we cannot accept returns of opened medications. If there is an issue with your product, please contact our customer service team.
How to Initiate a Return
1. Contact Us: Reach out to our customer service team at support@slimrxpharmacy.com or call 1-800-123-4567 to initiate the return process.
2. Return Authorization: You will receive a Return Authorization Number and detailed instructions on how to return your product.
3. Shipping the Return: Package the item securely and include your Return Authorization Number. Ship the package to the address provided by our customer service team.
Refund Processing
Once we receive your return, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.
Exceptions and Special Cases
Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or a full refund.
Lost Packages: If your package is lost in transit, we will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund.
Contact Us
For any questions or concerns regarding our Shipping and Refund Policy, please contact our customer service team at support@slimrxpharmacy.com or call 1-800-123-4567. We are here to assist you and ensure your experience with Better You Meds is exceptional.
Thank you for choosing Better You Meds, where your health and satisfaction are our top priorities.